Shipping Information
A Note From Us
We understand you're eager to start your journey to a youthful glow with your new SLK Skin products, and we're just as excited for you to receive them! We work hard to get your order to you as quickly as possible so you can begin enjoying your at-home skincare experience without delay.
Where Your Order Comes From
All of our products are located and shipped from Australia, typically from our warehouses in Victoria or New South Wales. This helps ensure faster delivery times for you.
Processing Your Order
Our dedicated team processes all orders within 24 hours of purchase. During busy holiday seasons or public holidays, this might extend to 48 hours.
Delivery Times
You can generally expect to receive your order within 4-14 business days from the time you place it. While we aim for the quickest delivery, please note that occasional delays can occur with courier services.
A Note on Delays* We truly apologize if your delivery takes a little longer, especially during peak periods or due to unforeseen circumstances like those experienced during COVID-19. Most of these delays are out of our control and with the postal services. Please be assured that we're doing everything we can to get your order to you as swiftly as possible. If you have any concerns, feel free to reach out via our Contact Us page.
Fast & Free Delivery
We're delighted to offer fast and free delivery Australia-wide on all orders, with no minimum purchase required.
Tracking Your Glow
Once your order has been processed and shipped, you'll receive a shipping confirmation email. This email will include your tracking number, so you can easily follow your package's journey right to your door.
Need Help with Your Order?
If you have any questions about your order, please email us through our Contact Us page. To help us assist you quickly, remember to include your order number in the subject line. One of our friendly team members will get back to you within 24-48 hours.
Our Products
While your SLK Skin products are stored and shipped from Australia, they are typically made in China. This allows us to keep our prices affordable, ensuring you can achieve that desired outcome without overspending.