FAQs

How can I get in contact with SLK Skin?

If you'd like to chat with our support team, simply visit our "Contact Us" page (you'll find it in the website header!). One of our friendly team members will be happy to help you within 24-48 hours.

Where are SLK Skin products located and shipped from?

All of our products are located and shipped from right here in Australia, typically from our warehouses in Victoria or New South Wales. This helps us get your glow-enhancing essentials to you faster! While our products are stored and sent from Australia, they're generally made in China, which allows us to offer you the best possible prices for your effective at-home skincare.

What types of payment do you accept?

We accept all major forms of payment to make your shopping experience smooth and easy! This includes Apple Pay, Visa, Master Card, ShopPay, PayPal, and Zip listed on our product pages.

Is delivery free?

Yes! We're thrilled to offer fast and free delivery Australia-wide on all orders, with no minimum purchase required.

What if my order is delayed?

We know you're excited to receive your SLK Skin goodies! If your order seems to be taking a little longer than expected, first, please check your shipping confirmation email (it might have landed in your spam or junk folder). This email contains your tracking number. If you're still unable to track your order or have concerns, please don't hesitate to contact us via our Contact Us page.

What currency is the store in?

All prices displayed on our website are in Australian Dollars (AUD).